Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Request quotes or estimates for our vinyl flooring services
• Contact us through our website forms, email, or phone
• Schedule consultations or service appointments
• Submit testimonials or reviews
• Participate in surveys or promotional activities

This information may include:

• Name, address, and contact information
• Property details for service quotations
• Payment and billing information
• Project preferences and requirements
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide you with quotes and estimates for our vinyl flooring services
• Schedule and perform installation and maintenance services
• Communicate with you about your projects and our services
• Process payments and maintain service records
• Improve our services and customer experience
• Comply with legal obligations and industry standards
• Send you promotional materials and service updates (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted contractors and service providers who assist us in performing our services
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and encryption
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Data portability (receive a copy of your data in a structured format)

To exercise these rights, please contact us at collinmcconnell@vincomfloorserve.com or call (636) 332-2515.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: