Terms of Service

1. Acceptance of Terms

By accessing and using Community Floors LLC's website or services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all visitors, users, and others who access or use our vinyl flooring installation services.

2. Description of Services

Community Floors LLC provides professional vinyl flooring installation services including:

• Luxury Vinyl Plank (LVP) installation
• Stone Plastic Composite (SPC) flooring installation
• Commercial vinyl flooring solutions
• Floor repair and maintenance services
• Subfloor preparation and repair

All services are provided in accordance with industry standards and applicable building codes.

3. Service Agreement and Estimates

All work is performed under a separate written service agreement that includes:

• Detailed scope of work and specifications
• Project timeline and schedule
• Total project cost and payment terms
• Warranty coverage and limitations
• Change order procedures

All estimates are valid for 30 days from the date of issue. Estimates may be revised based on site conditions discovered during work.

4. Payment Terms

Payment terms are specified in individual service agreements and may include:

• Down payment required before work begins
• Progress payments as work milestones are completed
• Final payment due upon satisfactory completion and customer approval
• Accepted payment methods: check, credit card, and approved financing
• Late payment charges may apply to overdue accounts

All prices are subject to change based on material costs and project scope modifications.

5. Customer Responsibilities

Customers are responsible for:

• Providing clear access to work areas
• Removing furniture and personal items from work areas
• Ensuring power and lighting in work areas
• Making site available during agreed-upon times
• Obtaining necessary permits (if required)
• Maintaining adequate insurance coverage for personal property

Failure to meet these responsibilities may result in project delays or additional charges.

6. Warranty and Guarantees

We provide comprehensive warranty coverage including:

• Installation Warranty: 1-10 years depending on service type
• Material Warranty: Manufacturer warranties typically 10-25 years
• Workmanship Warranty: Covers installation quality and defects

Warranty does not cover:

• Damage from misuse, accidents, or natural disasters
• Normal wear from high traffic or inadequate maintenance
• Damage from standing water or excessive moisture
• Defects in materials covered by manufacturer's warranty

7. Changes and Modifications

Changes to the scope of work must be approved in writing and may result in:

• Additional charges for extra work or materials
• Extended project timelines
• Revised payment schedules

We reserve the right to modify our services and terms as needed, with notice to existing customers.

8. Cancellation and Refunds

Cancellation policies:

• Before Work Begins: Full refund of deposit minus any non-recoverable costs
• During Work: Pro-rated payment for work completed plus costs incurred
• After Completion: Warranty terms apply, refunds not typically available

We may cancel work for non-payment, unsafe conditions, or breach of terms with appropriate notice.

9. Insurance and Liability

Community Floors LLC maintains:

• General liability insurance
• Workers' compensation insurance
• Professional liability coverage

We are not responsible for damage to items not removed from work areas or for pre-existing conditions. Customers should maintain adequate insurance coverage for personal property.

10. Dispute Resolution

Any disputes arising from our services will be resolved through:

• Direct negotiation between parties
• Mediation if direct negotiation fails
• Arbitration as required by Missouri state law
• Courts of competent jurisdiction in Missouri if other methods fail

All disputes are governed by Missouri state law.

11. Website Use

Use of our website is subject to these terms and our Privacy Policy. You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Transmit harmful or malicious code
• Copy or reproduce website content without permission

12. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Community Floors LLC and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

13. Limitation of Liability

Community Floors LLC's liability is limited to the value of services provided. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Damage to personal property beyond our direct work
• Acts of God or natural disasters

This limitation applies to the fullest extent permitted by law.

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters or severe weather
• Government actions or regulations
• Supply chain disruptions
• Public health emergencies
• Labor strikes or disputes

15. Contact Information

For questions about these Terms of Service, please contact us: